November 6, 2025 • Mountain View, CA
Join top industry pioneers and innovators on Nov 6
Trusted by customer service leaders worldwide
Meet Our Speakers
Industry leaders and innovators sharing insights on the future of AI-powered customer experience
Christopher Potts
Professor of Linguistics & Computer Science
Stanford University
Paul Harraghy
VP of CX
Vistaprint
Shana Kelly
Sr. Director of CX
DSG
Santanu Das
GM & Global Head of Customer Service
Wayfair
Ajay Awatramani
CPO
Five9
Michael Howell
Regional Vice President
Five9
Ian Watson
CCO
Gusto
Ashish Nagar
CEO
Level AI
Sirisha Machiraju
VP of Product
Level AI
Gayathri (G3) Krishnamurthy
Product Marketing
Level AI
Who's Attending
Connect with industry leaders and innovators from top companies shaping the future of customer experience.
George Pokorny
Senior VP of Global Customer Success
OpenTable
Jeff Beelman
Sr. Vice President of Business Development and Customer Success
CBE Companies
Gwyn Krueger
Vice President, Customer Success
Fi
Frank Lopez
Senior Director, Enterprise Customer Experience (CX)
Sentinel Technologies
Benny Devey
Senior Director of Customer Experience
Ollie Pets
Anastasia Ladlie
Global Director, Support Services
Athletic Greens
Chris Hervieux
Director of Customer Success
Sungage Financial
Mia Treadway
AVP, Quality Assurance
Triumph Financial
Cole Murray
Sr. Manager, Support Operations
Rula
Corinne Flanagan
Senior Manager, Training, Quality And Operations
Smartsheet Inc.
Jared Lafal
Manager, Customer Happiness Analytics
Athletic Greens
Matthew Aiken
Manager of Servicing Oversight
Sungage Financial
Kevin Vielbaum
CX Program Management
Gusto, Inc.
Anne Dorval
Senior Associate, Client Experience Operations - Enablement
Wealthsimple
Tiffany Biascochea-Smith
Satisfaction Lead
CustomInk
Latoya Nabors
Global Quality Manager
Ticketmaster
Jessica Lewis
Quality Assurance Specialist
Ticketmaster
Cristhy Garcia
CH Quality Support Specialist
Athletic Greens
Mohammad Mokaddes
Chief Executive Officer
Berger Paints Bangladesh Ltd.
Brice Dunwoodie
Founder, CEO, Head of Digital
Simpler Media Group Inc
Jason Dozois
Founder & CEO
Loan Simple
Colleen Morgan
President, Sustainability Consultant
3Degrees
Tara Green
Vice President, Product Management
CustomInk
Karthik Rajaram
Vice President, Technology Services
Genpact
Prasanna Chand
Head of Data & Digital Transformation
Wayfair Inc.
Mingguang Chen
Sr. Principal Engineer, Product Development (R&D)
Mary Kay Inc.
Ignacio Valdés Reyes
Principal Manager, Business Process Engineering
Banco Bilbao Vizcaya Argentaria Sa
Angie McDonald
Associate Director, Analytics & Workforce Planning
Purple
Carlos Ayala
Director of Interaction Analytics
RDI Corporation
Adam Yingling
Senior Manager, Learning & Development
Dick's Sporting Goods
Dante Colombano
Solar Finance Specialist Team Manager
Sungage Financial
Jiaqi Liu
Senior Business Systems Analyst (Data & AI Strategy)
Smartsheet
Sam Albert
Project Manager
Wayfair Inc.
Krissy Horissian
Athlete Engagement Insights Strategist
Dick's Sporting Goods
Jordan Walker
Workforce Management Analyst
Wealthsimple
Registration Closed
Event is at full capacity. Thank you for your interest!
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